Knowledge Base Administration Guide

Triage Charts

Simscope can chart Assignment, Triage, and Bug rates (useful in line and heatmap/datatable charts).

Triage terminology:

TermDescription
AssignedSignature has an Assignee.
TriagedSignature has an Issue marked, or is Resolved, or is Ignored.
ResolvedSignature is either Fixed or Wontfix.

For clarity, to calculate the equation Percentage Triaged:

Triaged   = (OPEN + FIXED + WONTFIX + IGNORE)
Total     = (NEW + ASSIGNED + OPEN + FIXED + WONTFIX + IGNORE)

% Triaged = (Triaged / Total)

Percentage of Jobs Assigned, per Signature

This chart shows the percentage of jobs assigned for each Signature, within a single Component.

Assigned

Chart Configuration:

Chart FieldValue
Metric% Jobs Assigned
Chart TypeHeatmap
Componentregex
X AxisDaily
Group Series BySignature Title

Percentage of Jobs Assigned, per Regression

This chart shows the percentage of jobs assigned for each Regression (across all Components).

Assigned

Chart Configuration:

Chart FieldValue
Metric% Jobs Assigned
Chart TypeHeatmap
X AxisDaily
Group Series ByRegression Name

Percentage of Jobs Triaged

This chart shows a 14 day line chart of the percentage of daily errors being triaged, grouped by Component.

Triage

Chart Configuration:

Chart FieldValue
Metric% Jobs Triaged
Chart TypeLine
X AxisDaily
Group Series ByComponent

Number of Jobs Triaged, per Bug

This chart shows a 30-day heatmap of the number of jobs linked to each bug.

  • (blank) issue indicates a Signature assignment with empty bug.

Triage by Bug

Chart Configuration:

Chart FieldValue
Metric# Jobs Triaged
Chart TypeHeatmap
X AxisDaily
Group Series ByTriage: Issue/Bug

Number of Jobs Triaged, per User

This chart shows a 14-day summary heatmap of the number of jobs assigned to each user, summarized for each Component.

  • Note that each vertical column in the heatmap represents the assignments for each Component.

Triage by Bug

Chart Configuration:

Chart FieldValue
Metric# Jobs Triaged
Chart TypeHeatmap
X AxisComponent
Group Series ByTriage: Assignee

Admin: Enabling Triage Charts

Note: if you don't see these triage chart choices in Simscope, please have your Simscope Administrator enable this feature.

To enable:

  1. Edit your simscope.config file and add sigtriageindex:
[tests]
# Enable signature triage index (enables build/testgroup search from signatures, and triage charts)
sigtriageindex = true
  1. Restart Simscope.
  2. Click the Admin Lock in the top-right corner.
  3. Click Table Reindex (bottom of the page).
  4. Click Signature Triage Index checkbox.
  5. Click Reindex button.

You can monitor the Simscope terminal log for progress.

  • This may take a half-day, depending on your database size.
  • Note: it is okay to import regressions while this is running in the background.